SHIPPING & DELIVERY
Delivery service providers will be used according to the delivery area, which will be SF Express ( Hong Kong & Macau ) and Hong Kong Post e-Express ( Overseas ).
Please ensure all shipping information is correct during checkout ( FULL NAME , address / SF Store Location / EF Locker Location and phone numbers ). We may contact you if there is any incorrect or missing information, which may cause delays in order processing and shipping. Delays might also occur dur to pending payment verifications or customs clearance.
* Due to credit card settlement period , if customers settle payment by credit card , we will dispatch the order only after we confirm receipt of payment. It will take 3-10 business days for processing . Thank you for your understanding.
COUNTRY
DELIVERY METHOD & TIME
PRICE
Hong Kong
SF Express ( 2-3 working days )
FREE for all orders
Macau
SF Express ( 3-7 working days )
FREE for all orders
Taiwan
HK Post Stardard ( 15-20 working days )
SF Express ( 7-10 working days )
FREE for orders over HK$ 800 or HK$ 35
FREE for orders over HK$ 1500 or HK$ 65
* Delivery operations of our overseas counterparts may also be affected due to the pandemic.
Thank you for your patience and understanding.
Singapore / Malaysia / Japan / South Korea / Thailand / Philippines / United Kingdom / Australia /
New Zealand / United States / Canada / France / Germany / Ireland / Switzerland etc....
HK Post e-Express ( 15-30 working days )
FREE for orders over HK$ 800 or HK$ 35
* Delivery operations of our overseas counterparts may also be affected due to the pandemic.
Thank you for your patience and understanding.
